Privacy Policy
Last updated: June 2026
At Doula Simoni, accessible at https://doulasimoni.co.uk, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us, or use our services.
1. Who we are
Doula Simoni provides doula support, pregnancy, birth and postnatal care services.
For privacy-related questions, please contact us through the contact details available on our website.
2. Information we collect
We may collect the following information:
- Name
- Email address
- Phone number
- Message or enquiry details
- Information related to pregnancy, birth or postnatal support, when voluntarily provided
- Website usage data, such as pages visited and browser information
3. How we use your information
We use your information to:
- Respond to enquiries
- Provide information about our services
- Arrange consultations or bookings
- Deliver doula-related support
- Improve our website and communication
- Comply with legal or administrative obligations
4. Legal basis for processing
Under UK GDPR, we process your personal data based on one or more of the following:
- Your consent
- The need to respond to your enquiry or provide a service
- Legal obligations
- Legitimate interests, such as improving our website and client communication
The ICO states that privacy information should explain purposes, retention periods and who data is shared with.
5. Sensitive information
Some information shared with us may relate to pregnancy, birth, health or family circumstances. We only collect this information when necessary and when you choose to provide it.
We treat this information with extra care and confidentiality.
6. Sharing your information
We do not sell your personal data.
We may share limited information only when necessary, such as with:
- Booking or communication platforms
- Website hosting providers
- Professional advisers, where required
- Authorities, if legally required
7. How long we keep your data
We keep your personal information only for as long as necessary for the purpose it was collected, including service delivery, communication, legal, accounting or safeguarding reasons.
8. Cookies
Our website may use cookies to improve your browsing experience, analyse website traffic and support website functionality.
You can control or disable cookies through your browser settings.
9. Your rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where processing is based on consent
The ICO lists these rights as part of UK data protection law.
10. Data security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
11. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
12. Complaints
If you are unhappy with how your data is handled, you can contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection authority.
13. Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.